Les Rhodos Hotel
FAQ's



  • Covid-19 (Coronavirus) Update

    LAST UPDATED: 3rd June 2020
    We’re very happy to report that all areas of our hotel, including the bar & restaurant are open to the public whilst observing official safety guidelines.

    Existing bookings – If you book directly with us at www.rhodosmorzinehotel.com from today and you experience future problems travelling here due to the Covid19 pandemic, we will happily change your reservation (given 7 days’ notice) to another available date.

    If you wish to change your dates please email info@rhodoshotelmorzine.com quoting your reservation reference, your name and the date you had originally booked to stay, plus the new date you desire.

    Many thanks and stay safe.
    The Rhodos Hotel.

    *If your new reservation dates are more expensive than your orginal reservation, you will be charged the difference.

    LAST UPDATED: 31st May
    WHAT WE’RE DOING TO KEEP YOU SAFE
    The Rhodos Hotel has a longstanding commitment to cleanliness and safety towards our guests and employees. We shall continue this commitment during the public health crisis and will be taking extra measures for your safety whilst staying at Rhodos. Not only do we follow government guidelines, we have also taken our own initiatives in other areas to help with your safety (for example we have introduced screens between tables in the public areas).

    Handwashing: Our staff wash their hands frequently and we advise you to do the same, every 30 minutes is recommended. There will also be hand gel available for guests at both public entrances to the hotel.

    Staff health: Staff are asked to monitor their health closely and any displaying a high temperature associated with other Covid19 symptoms shall remain or return home.

    Guest health: We advise guests not to travel if they are feeling sick and to monitor their temperatures before travelling.

    Public areas: There is signage at both entrances to the public areas of the hotel with instructions on social distancing and hygiene precautions being taken on the premises. Our hotel guests are subject to these precautions also, one of which is to wear a mask when moving around inside the public areas (when coming down for breakfast for example). Once seated at a table you will be able to remove your mask. These protocols and any other pertinent information will be emailed to you shortly after check in.

    Cleanliness: We ensure that all our cleaning products are approved disinfectants. In the back of house and kitchen, cleaning and disinfecting of high touch areas occurs at least twice a day. All food and drink is prepared following strict hygiene guidelines.
    In public areas the cleaning and disinfecting of high touch areas occurs multiple times per day.
    In the hotel rooms, cleaning and disinfecting protocols require that particular attention is paid to high-touch, hard nonporous items including television remote controls, toilet seats and handles, door and furniture handles, tap handles, nightstands and light switches.
    In anticipation of individual concerns of guests, housekeeping shall not enter a guest room during a stay unless specifically requested, or approved, by the guest, or to comply with established safety protocols. Housekeeping shall maintain the practice of cleaning rooms thoroughly following check-out. Our linen is cleaned at an accredited laundry service in the region. They follow strict regulations so that linen is cleaned at the correct temperature and with approved products. Our towels are cleaned in house, also to the precise requirements laid down by law during this health crisis.

    Checking in: We will try to get you checked as soon as possible from midday (usually from 4pm). After making yourselves known to staff you will be welcomed and given your key. We will ask you to email us as soon as possible after check in so we can email you back with all the information you will need from us including how to use your loyalty discount in the bar and restaurant.




    LAST UPDATED: 19th March
    Existing bookings - During the French Coronavirus lockdown, we can offer you a 'change your reservation dates' for free of charge* .The government have said restrictions could be lifted after 1st April we think that this is more likely to be after the the 1st of June.

    If you wish to change your dates please email info@rhodoshotelmorzine.com quoting your reservation reference, your name and the date you had originally booked to stay, plus the new date you require.

    We are still open but we are advised that you do not fly from the UK, you cannot enter France if you managed to do all this you would then be in lockdown in your hotel room, you would then need to apply on line to leave the hotel to go to the supermarket only ,you cannot use the restaurant or bar.

    We advise that you do not travel to the hotel and for refunds you should contact your travel insurance company.

    Many thanks and stay safe.
    The Rhodos Hotel.

    *If your new reservation dates are more expensive than your orginal reservation, you will be charged the difference.



  • Why choose Rhodos Hotel Morzine?

    Rhodos is fantastically located in Morzine which is only 75minutes from Geneva airport.

    Within Morzine you are only metres away from the free local bus services to take you to the slopes in Winter or to the lake or one of the many other local activity centres in Summer.

    Although Morzine is seasonal (Lifts are open in Summer and Winter), you may wish to visit out of season when things are calmer but just as beautiful. The Rhodos Hotel stays open all year round meaning whether you are here to work, go to a wedding, look at properties or just take a wander in the mountains, you’ll have somewhere to book at a reasonable price.



  • Is Rhodos kid friendly?

    Absolutely. Although Rhodos has its own popular bar and restaurant, the hotel is situated 2 floors above it and sound proofing ensures an atmosphere of calm in the hotel. There is even a large 5 bed family room. Out of Winter the public areas are also equipped with pool tables, table football and pinball, all popular with younger residents! With our half board option youngsters will be able to enjoy a children’s meal when the hotel has been notified in advance. In addition, our a la carte menu also has a numerous children’s options to choose from.



  • What’s included?

    Modern en suite facilities including towels, shower, toilet and hairdryer

    Welcome toiletries

    Continental style breakfast including pastries, toast & jams, hot drinks & juice, cereal, fruit salad, yoghurts, cheeses and ham served as a buffet between 7.30am and 9.00am each morning.

    3 course evening set meal with our half board option. This is served promptly at 7pm in order that all the hotel guests have a meal of the best possible quality. Gluten free and vegan options are available if ordered in advance during the booking process for a surcharge. The hotel must be notified in advance of any other dietary requirements such as vegetarianism or if any of the party are children requiring a children’s option. This will ensure that waste is kept to an absolute minimum.

    Any entertainment that is on in the public areas whether that’s live music, a DJ or simply a sports fixture being shown live on one of our giant screens.

    Daily housekeeping service. Each day we’ll service your room and towels will be change every other day starting from the 3rd day of your stay.

    All but rooms 7, 8,9,10 & 11 have a balcony.

    Ski and bike storage during your stay.

    Wifi in all public areas.



  • What’s NOT included?

    Transfers to and from the airport

    Free bag/ skis/ snowboard and bike storage is not included before check-in (4pm) or after check out (10am)

    If you choose our half board option you will not be able to order from the a la carte menu. The half board meal is a set menu served each evening at 7pm prompt. Any dietary requirements will have had to have been sent through to the hotel in advance. No drinks are included with the half board option.

    Cooked breakfast or lunch. Although we serve cooked breakfasts in-season they are not included. That said, for just 8.50 you’re able to upgrade on any day of your stay and still take advantage of the continental style buffet with all it has to offer. Lunch is also not included. Half board dinners are non- transferable to other meals even if you check in after dinner time at 7pm. If you are on half board, make sure you check in by 7pm if you don’t want to be disappointed.

    Private parking. Rhodos does not have any private parking but has public parking areas nearby which are subject to payment in season. Book Room


  • Lift passes


  • Do you provide lift passes?

    Lift passes either in Summer or Winter are not included in the price of the room. Click here to find out more or to ORDER YOUR PASSES. Also after booking your rooms online with us you will receive an email detailing how to book your lift passes with us in advance.



  • If I’ve booked lift passes with you when do I pay for them?

    When you book lift passes online with us you will pay for them during the booking process.



  • If I’ve booked lift passes in advance where will I collect them?

    If you have per ordered lift passes (7 days before in Summer and 48hrs before in Winter) they will be waiting for you at check in at the hotel.



  • If I want to change the dates of my passes after the original booking can this be done?

    As long as the passes have not been processed, date can be changed but there may be an admin fee to do so



  • Can I cancel my passes after making the original booking?

    Once paid for passes can not be cancelled unless all the lifts are not operating


Book Room